Business Central Account Manager

Position Overview

As a Business Central Account Manager, you will play a pivotal role in managing key accounts and developing new business opportunities within our existing customer base. This role demands a seasoned account manager with a background in Microsoft Dynamics NAV/Business Central (BC). You will work closely with the wider Ocean Dynamics team and be responsible for managing customers of all sizes, from large corporates to smaller businesses.

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Key Responsibilities

• Maintain and strengthen relationships with current clients through regular communication, meetings, and on-site visits.
• Manage complex renewals, wave updates (BC), and daily business-as-usual operations to ensure customer satisfaction and retention.
• Develop an in-depth understanding of Microsoft licencing and promotions to guide clients through their software procurement process.
• Build and execute account management plans for each client to achieve targeted sales goals.
• Collaborate with Independent Software Vendors (ISVs) and manage relationships with add-on providers to ensure seamless integration with Business Central.
• Identify upgrade and sales opportunities within existing customer base and create detailed opportunity documents.
• Articulate advanced product features and benefits, product future direction, and overall Microsoft solutions at the C-level.
• Display commercial awareness, understanding market trends and how they impact clients.

Qualifications

• Proven experience as an Account Manager, preferably within the Microsoft Dynamics NAV/Business Central sector.
• Experience in engaging and influencing C-level executives.
• Strong understanding of Microsoft licensing and promotions.
• Experience managing large corporate accounts and smaller customers with a demonstrated ability to maintain customer relationships and ensure customer satisfaction.
• Ability to build strong relationships with ISVs and manage day-to-day interactions.
• Excellent presentation and communication skills.
• Strong commercial awareness and understanding of market trends.
• Ability to work collaboratively within a team and with cross-functional teams.

Why Join Ocean Dynamics?

Unleash your potential and dive into unparalleled opportunities with Ocean Dynamics, the UK's leading Microsoft Partner. Join our team, work with cutting-edge technologies, and ride the wave of success in the digital revolution. With comprehensive training, competitive compensation, and a collaborative culture, you'll make an impact, shape businesses, and unlock your professional growth. Join Ocean Dynamics today and redefine what's possible in the world of technology.

Job Details

Job Title: Business Central Account Manager

Department/Group: Ocean Dynamics - Account Management

Location: Home Based, Head Office - Guildford

Line Manager: Commercial and Business Unit Direct

Additional details:  Pension, access to additional benefits via Perkbox.